All your questions answered

Below you'll find useful your stay with us here in the Cotswolds. We're here to make your travel planning information to assist you in planning easy, do contact us if you still have questions for us

Check in and Check out:

Check in from 3pm to 10pm (unless by prior arrangement)
Check out time is 11am

Cancellation policy:

Flexible Cancellation:
You may cancel your reservation free of charge up to 12 noon, 48 hours prior to arrival.  Bookings cancelled thereafter will be charged the cost of the first night booked

Advance Purchase:
A credit or debit card is required to charge full pre-payment at the time of booking. This is non-refundable and non-transferable

Children and extra bed policy:

Children and families are welcome. We have 1 family room suitable for 2 adults and 2 children up to the age of 12. Cots for babies are not provided by The Five Alls, please feel free to bring your own

Credit cards:

The hotel accepts Visa, Mastercard & Amex. Diners Club is not accepted


An additional cleaning cost will be applied in the event of damage to linen and/or any furnishings. Should a room require excessive cleaning, appropriate charges will be made. Any additional damage to property within The Five Alls will be at the cost of the guest


WiFi is available throughout the hotel and is free of charge


There is onsite parking. Parking spaces can also be found in the village situated outside The Five Alls, please be mindful not to block access to the village houses. Parking is at your own risk


Well behaved dogs are welcome in some of our garden rooms, subject to a nightly charge of £10.00 per animal. Maximum 2 dogs allowed. If you are bringing your dog with you, please don’t forget to supply their bedding, food and bowl. Dogs are not allowed in the dining areas but are welcome in all the bar areas. Please contact the Five Alls directly as reservations are subject to availability


Smoking is not permitted within the hotel. We have an open garden at the rear of the building and a front terrace for those wishing to smoke 

Room keys:

Please leave room keys at Reception if going out for the day and at check out. Lost keys will be charged at £20.00


VAT at the current rate is included

Accessible information:

The Five Alls at Filkins have garden ground floor rooms that we feel are suitable for wheelchair users. All of the upstairs bedrooms are accessed via stairs, being a listed building there is no lift access to these rooms 

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